> ## Documentation Index
> Fetch the complete documentation index at: https://stytch.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# 500

> Reference for Stytch API Internal Server Error errors

export const PUBLIC_SLACK_INVITE_URL = "https://join.slack.com/t/stytch/shared_invite/zt-42pquopf7-wRPXlPff773jBd2DiwKv8g";

## internal\_server\_error

<Columns cols={2}>
  <div>
    <p><Badge color="red">500</Badge> <strong>Internal server error</strong></p>

    <p>Oops, something seems to have gone wrong. If this issue persists, please reach out to support.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 500,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "internal_server_error",
    "error_message": "Oops, something seems to have gone wrong. If this issue persists, please reach out to support.",
    "error_url": "https://stytch.com/docs/api-reference/b2b/api/errors/500#internal_server_error"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***