> ## Documentation Index
> Fetch the complete documentation index at: https://stytch.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# 404

> Reference for Stytch API Not Found errors

export const PUBLIC_SLACK_INVITE_URL = "https://join.slack.com/t/stytch/shared_invite/zt-3rhtjctw4-a9bF_HUXHXm8vtizsMTMeQ";

## billing\_info\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Billing info not found</strong></p>

    <p>Billing info could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "billing_info_not_found",
    "error_message": "Billing info could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#billing_info_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## biometric\_registration\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Biometric registration not found</strong></p>

    <p>Biometric registration could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "biometric_registration_not_found",
    "error_message": "Biometric registration could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#biometric_registration_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## captcha\_provider\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Captcha provider not found</strong></p>

    <p>Captcha Provider config could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "captcha_provider_not_found",
    "error_message": "Captcha Provider config could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#captcha_provider_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## cname\_record\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Cname record not found</strong></p>

    <p>Could not find cname record using the values provided.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "cname_record_not_found",
    "error_message": "Could not find cname record using the values provided.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#cname_record_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## connected\_app\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Connected app not found</strong></p>

    <p>The Connected App requested could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "connected_app_not_found",
    "error_message": "The Connected App requested could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#connected_app_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## crypto\_wallet\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Crypto wallet not found</strong></p>

    <p>Crypto wallet could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "crypto_wallet_not_found",
    "error_message": "Crypto wallet could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#crypto_wallet_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## default\_provider\_not\_allowed

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Default provider not allowed</strong></p>

    <p>The Stytch Default OAuth Provider is not compatible with this feature, which requires additional configuration for your project. Please configure your own OAuth provider in the dashboard at [https://stytch.com/dashboard/oauth](https://stytch.com/dashboard/oauth).</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "default_provider_not_allowed",
    "error_message": "The Stytch Default OAuth Provider is not compatible with this feature, which requires additional configuration for your project. Please configure your own OAuth provider in the dashboard at https://stytch.com/dashboard/oauth.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#default_provider_not_allowed"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## email\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Email not found</strong></p>

    <p>There is not a user in this project associated with the supplied `email` or `email_id`.</p>

    <Heading noAnchor={true} level={3}>Common Causes</Heading>

    <ul>
      <li>The user mistypes their email when trying to authenticate via an email-based method which does not fall back to creating a new user. This includes password, magic link (via `send`), and OTP (via `send`) authentication.</li>
    </ul>

    <Heading noAnchor={true} level={3}>Troubleshooting</Heading>

    <ul>
      <li>Prompt the user to check their inputted email, and try again</li>
      <li>Consider using a `loginOrCreate` method if you would like new users to be able to authenticate</li>
    </ul>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "email_not_found",
    "error_message": "Email could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#email_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## email\_settings\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Email settings not found</strong></p>

    <p>Email Settings could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "email_settings_not_found",
    "error_message": "Email Settings could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#email_settings_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## email\_template\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Email template not found</strong></p>

    <p>Email Template could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "email_template_not_found",
    "error_message": "Email Template could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#email_template_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## event\_log\_streaming\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Event log streaming not found</strong></p>

    <p>The event log streaming destination was not found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "event_log_streaming_not_found",
    "error_message": "The event log streaming destination was not found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#event_log_streaming_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## idp\_access\_token\_could\_not\_be\_exchanged

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Idp access token could not be exchanged</strong></p>

    <p>The access token could not be exchanged.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "idp_access_token_could_not_be_exchanged",
    "error_message": "The access token could not be exchanged.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#idp_access_token_could_not_be_exchanged"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## idp\_access\_token\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Idp access token not found</strong></p>

    <p>The access token could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "idp_access_token_not_found",
    "error_message": "The access token could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#idp_access_token_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## idp\_auth\_code\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Idp auth code not found</strong></p>

    <p>The authorization code could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "idp_auth_code_not_found",
    "error_message": "The authorization code could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#idp_auth_code_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## idp\_refresh\_token\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Idp refresh token not found</strong></p>

    <p>The refresh token could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "idp_refresh_token_not_found",
    "error_message": "The refresh token could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#idp_refresh_token_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## jwt\_template\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Jwt template not found</strong></p>

    <p>JWT Template was not found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "jwt_template_not_found",
    "error_message": "JWT Template was not found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#jwt_template_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## magic\_link\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Magic link not found</strong></p>

    <p>The magic link could not be authenticated, try sending another magic link to the user.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "magic_link_not_found",
    "error_message": "The magic link could not be authenticated, try sending another magic link to the user.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#magic_link_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## no\_captcha\_provider\_configured

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>No captcha provider configured</strong></p>

    <p>There's no Captcha Provider configured for this platform. Please configure the captcha config at [https://stytch.com/dashboard/captcha/recaptcha](https://stytch.com/dashboard/captcha/recaptcha).</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "no_captcha_provider_configured",
    "error_message": "There's no Captcha Provider configured for this platform. Please configure the captcha config at https://stytch.com/dashboard/captcha/recaptcha.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#no_captcha_provider_configured"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## oauth\_config\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Oauth config not found</strong></p>

    <p>The OAuth config was not found. You can configure your OAuth providers in the dashboard at [https://stytch.com/dashboard/oauth](https://stytch.com/dashboard/oauth).</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "oauth_config_not_found",
    "error_message": "The OAuth config was not found. You can configure your OAuth providers in the dashboard at https://stytch.com/dashboard/oauth.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#oauth_config_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## oauth\_token\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Oauth token not found</strong></p>

    <p>The OAuth token provided can not be found. This may be because the token never existed, or has already been used successfully.</p>

    <Heading noAnchor={true} level={3}>Common Causes</Heading>

    <ul>
      <li>The web app is attempting to authenticate the `token` multiple times. In this case, the first attempt results in a successful response, but all following attempts result in this error.</li>
    </ul>

    <Heading noAnchor={true} level={3}>Troubleshooting</Heading>

    <ul>
      <li>Review your code which grabs the `token` from the redirect URL query params and authenticates the token. Each token can only be authenticated once.</li>
    </ul>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "oauth_token_not_found",
    "error_message": "OAuth Token could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#oauth_token_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## oauth\_user\_registration\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Oauth user registration not found</strong></p>

    <p>OAuth user registration could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "oauth_user_registration_not_found",
    "error_message": "OAuth user registration could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#oauth_user_registration_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## organization\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Organization not found</strong></p>

    <p>Organization could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "organization_not_found",
    "error_message": "Organization could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#organization_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## organization\_user\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Organization user not found</strong></p>

    <p>Organization User could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "organization_user_not_found",
    "error_message": "Organization User could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#organization_user_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## otp\_code\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Otp code not found</strong></p>

    <p>The passcode provided was incorrect and could not be authenticated.</p>

    <Heading noAnchor={true} level={3}>Common Causes</Heading>

    <ul>
      <li>The user is not providing the correct OTP code for their authentication attempt. They may have mistyped the value, or are referencing an old or unassociated OPT code.</li>
    </ul>

    <Heading noAnchor={true} level={3}>Troubleshooting</Heading>

    <ul>
      <li>Ask the user to try again. Additionally, provide an option for the user to send a new code if they are unable to authenticate.</li>
    </ul>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "otp_code_not_found",
    "error_message": "The passcode was incorrect and could not be authenticated, encourage the user to try inputting the passcode again or send another passcode.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#otp_code_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## password\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Password not found</strong></p>

    <p>The password could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "password_not_found",
    "error_message": "The password could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#password_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## phone\_number\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Phone number not found</strong></p>

    <p>The provided phone number is not attached to an existing User.</p>

    <Heading noAnchor={true} level={3}>Common Causes</Heading>

    <ul>
      <li>Calling a `/send` instead of a `login_or_create` endpoint for a new user; `/send` will only succeed given a phone number which is already attached to an existing User.</li>
    </ul>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "phone_number_not_found",
    "error_message": "Phone Number could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#phone_number_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## project\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Project not found</strong></p>

    <p>Project could not be found.</p>

    <Heading noAnchor={true} level={3}>Common Causes</Heading>

    <ul>
      <li>Working with multiple Stytch Projects can result in the `project_id` and `secret` getting mixed up.</li>
    </ul>

    <Heading noAnchor={true} level={3}>Troubleshooting</Heading>

    <ul>
      <li>Confirm the `secret` and `project_id` are associated within the same project.</li>
    </ul>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "project_not_found",
    "error_message": "Project could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#project_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## project\_user\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Project user not found</strong></p>

    <p>Project User could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "project_user_not_found",
    "error_message": "Project User could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#project_user_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## public\_token\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Public token not found</strong></p>

    <p>public\_token could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "public_token_not_found",
    "error_message": "public_token could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#public_token_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## recovery\_codes\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Recovery codes not found</strong></p>

    <p>Recovery codes could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "recovery_codes_not_found",
    "error_message": "Recovery codes could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#recovery_codes_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## redirect\_url\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Redirect url not found</strong></p>

    <p>Redirect URL could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "redirect_url_not_found",
    "error_message": "Redirect URL could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#redirect_url_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## route\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Route not found</strong></p>

    <p>The route provided is not supported.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "route_not_found",
    "error_message": "The route provided is not supported.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#route_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## route\_not\_supported\_in\_test

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Route not supported in test</strong></p>

    <p>This route is not supported in the test environment. Please use api.stytch.com instead.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "route_not_supported_in_test",
    "error_message": "This route is not supported in the test environment. Please use api.stytch.com instead.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#route_not_supported_in_test"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## secret\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Secret not found</strong></p>

    <p>Secret could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "secret_not_found",
    "error_message": "Secret could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#secret_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## session\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Session not found</strong></p>

    <p>The session could not be found. It could be revoked, expired, or nonexistent.</p>

    <Heading noAnchor={true} level={3}>Common Causes</Heading>

    <ul>
      <li>When a session expires or is revoked, Stytch will return a `session_not_found` error for an attempt to authenticate it.</li>
      <li>A user returns to a browser session after a long period of inactivity.</li>
      <li>A user is deleted and their session is automatically revoked.</li>
    </ul>

    <Heading noAnchor={true} level={3}>Troubleshooting</Heading>

    <ul>
      <li>You can pull all of a user's active sessions using the <a href="/docs/api/session-get">get sessions endpoint</a>.</li>
      <li>In most cases, a `session_not_found` error should prompt your app to re-authenticate the user; their session was either revoked, expired, or otherwise no longer exists. They'll need to generate a new session.</li>
    </ul>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "session_not_found",
    "error_message": "Session could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#session_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## sms\_template\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Sms template not found</strong></p>

    <p>Unable to find the requested SMS template.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "sms_template_not_found",
    "error_message": "Unable to find the requested SMS template.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#sms_template_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## totp\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Totp not found</strong></p>

    <p>The TOTP could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "totp_not_found",
    "error_message": "The TOTP could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#totp_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## totps\_not\_found\_for\_user

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Totps not found for user</strong></p>

    <p>Unable to authenticate totp\_code since no active or pending TOTPs could be found for the user.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "totps_not_found_for_user",
    "error_message": "Unable to authenticate totp_code since no active or pending TOTPs could be found for the user.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#totps_not_found_for_user"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## trusted\_token\_profile\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Trusted token profile not found</strong></p>

    <p>The trusted token profile could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "trusted_token_profile_not_found",
    "error_message": "The trusted token profile could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#trusted_token_profile_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## user\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>User not found</strong></p>

    <p>User could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "user_not_found",
    "error_message": "User could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#user_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***

## webauthn\_registration\_not\_found

<Columns cols={2}>
  <div>
    <p><Badge color="red">404</Badge> <strong>Webauthn registration not found</strong></p>

    <p>The WebAuthn registration could not be found.</p>
  </div>

  ```js theme={null}
  {
    "status_code": 404,
    "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
    "error_type": "webauthn_registration_not_found",
    "error_message": "The WebAuthn registration could not be found.",
    "error_url": "https://stytch.com/docs/api-reference/consumer/api/errors/404#webauthn_registration_not_found"
  }
  ```
</Columns>

<Heading noAnchor={true} level={3}>Need help?</Heading>

<Columns cols={2}>
  <Card title="Send us an email" icon="mail" horizontal href="mailto:support@stytch.com" />

  <Card title="Contact us on slack" icon="slack" horizontal href={PUBLIC_SLACK_INVITE_URL} />
</Columns>

***