Slack
Join our community channel and speak directly with a Stytch auth expert.
Email support
Contact us at support@stytch.com with any questions.
Stytch Forum
Post questions, request features, and read about what other Stytch developers are building.
Support packages
All customers have access to our Free support tier. Our team is available to answer your questions about Stytch, help you design your integration, and troubleshoot issues. For customers who need more robust support, we offer Premium and Enterprise support packages that offer dedicated Slack channels, priority support, and guaranteed response times. Contact our Sales team if you’re interested in upgrading your support package.| Free | Premium | Enterprise | |
|---|---|---|---|
| Developer support Slack | ✅ | ✅ | ✅ |
| Email support | ✅ | ✅ | ✅ |
| Developer forum | ✅ | ✅ | ✅ |
| Dedicated Slack channel | ✅ | ✅ | |
| Priority response times | ✅ | ✅ | |
| Support onboarding session | ✅ | ✅ | |
| Response time SLAs | ✅ | ||
| Named support | ✅ | ||
| Root cause analysis | As available | Reasonable efforts | All P1 incidents |
| Pricing | Free | $1,000/month | Contact sales |