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    Introduction
    Overview
    Postman
    Organizations
      Organization object
      Create an organization
      Get an organization
      Update an organization
      Search for organizations
      Delete an organization
    Members
      Member object
      Create a Member
      Get a Member
      Get a Member (Dangerous)
      Update a Member
      Reactivate a Member
      Search for Members
      Unlink Retired Email
    • Delete

      • Delete a Member
        Delete Member password
        Delete Member MFA phone number
        Delete Member MFA TOTP
    RBAC
      Resource object
      Role object
      Scope object
      Get RBAC Policy
    Email magic links
    • Organization

      • Send login or signup email
        Send invite email
        Authenticate Magic Link
    • Discovery

      • Send discovery email
        Authenticate discovery Magic Link
    Email one-time passcodes (OTP)
    • Organization

      • Send login or signup OTP
        Authenticate OTP
    • Discovery

      • Send discovery OTP
        Authenticate discovery OTP
    OAuth
    • Discovery

      • Use Google for discovery
        Use Microsoft for discovery
        Use HubSpot for discovery
        Use Slack for discovery
        Use GitHub for discovery
        Authenticate discovery OAuth
    • Organization

      • Login with Google
        Login with Microsoft
        Login with HubSpot
        Login with Slack
        Login with GitHub
        Authenticate OAuth
    • Token

      • Get Google Access Token
        Get Microsoft Access Token
        Get HubSpot Access Token
        Get Slack Access Token
        Get GitHub Access Token
    Session management
      Session object
      Get JWKS
      Get Session
      Authenticate Session
      Exchange Session
      Revoke Session
      Migrate Session
    Single sign-on (SS0)
      SAML Connection object
      OIDC Connection object
      External Connection object
    • SAML

      • Create SAML Connection
        Update SAML Connection
        Update SAML Connection by Metadata URL
        Delete SAML Verification Certificate
    • OIDC

      • Create OIDC Connection
        Update OIDC Connection
        Get OIDC Access Token
    • External

      • Create External Connection
        Update External Connection
    • Shared

      • Get SSO Connections
        Delete SSO Connection
        Start SSO Authenticate
        Complete SSO Authenticate
    SCIM
      SCIM Connection Object
    • Connection management

      • Create SCIM Connection
        Update SCIM Connection
        Delete SCIM Connection
        Get SCIM Connection
    • Token management

      • Start SCIM Token Rotation
        Complete SCIM Token Rotation
        Cancel SCIM Token Rotation
    • SCIM groups

      • Get SCIM Connection Groups
    Discovery
      Discovered Organization object
      Create Organization via Discovery
      List Organizations
      Exchange Intermediate Session
    Passwords
      Authenticate
      Discovery Authenticate
      Strength check
      Migrate
    • Reset Options

      • Password reset by email start
        Password reset by email
        Password reset by existing password
        Password reset by session
        Discovery Password reset by email start
        Discovery Password reset by email
        Require Password reset by email
    Multi-Factor Authentication (MFA)
    • One-time passcodes

      • Send SMS OTP
        Authenticate SMS OTP
    • Time-based one-time passcodes

      • Create TOTP
        Authenticate TOTP
        Migrate TOTP
    • Recovery codes

      • Get recovery codes
        Recover
        Rotate recovery codes
    M2M Authentication
      M2M Client Object
    • TOKEN

      • Get Access Token
        Authenticate Access Token
    • M2M Client

      • Create M2M client
        Get M2M client
        Search M2M clients
        Update M2M client
        Delete M2M client
    • Rotate secret

      • Start secret rotation
        Rotate secret
        Cancel secret rotation
    Connected AppsBeta
      Get Access Token
    • Tokens

      • Connected App ID Token Object
        Connected App Access Token Object
    • Configuration

      • Get JWKS
        Get OpenID Configuration
    • Methods

      • Introspect Token
        Authenticate Access Token (Local)
        Exchange Access Token
        Revoke Token
        Get UserInfo
    Impersonation
      Authenticate Token
    Resources
      Organization authentication settings
      Common email domains
      Member states
      Email templates
      URL validation
      Metadata
      SAML overview
      SAML Certificates
    Errors
      Overview
      Error object
      400
      401
      403
      404
      405
      429
      499
      500
      503
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B2B Saas Authentication

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API reference

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Errors

/

401

401 errors

attribute_mismatch

401
Unauthorized

Unable to authenticate because attributes on request don't match stored attributes.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "attribute_mismatch",
  "error_message": "Unable to authenticate because attributes on request don't match stored attributes.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#attribute_mismatch"
}
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support@stytch.com

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cname_invalid_for_http_only_cookies

401
Unauthorized

You didn't provide a valid CNAME with your HTTP-only cookies setting set to 'ENFORCED'. Consider updating the HTTP-only cookies setting to 'ENABLED' or making a request via the project's configured CNAME.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "cname_invalid_for_http_only_cookies",
  "error_message": "You didn't provide a valid CNAME with your HTTP-only cookies setting set to 'ENFORCED'. Consider updating the HTTP-only cookies setting to 'ENABLED' or making a request via the project's configured CNAME.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#cname_invalid_for_http_only_cookies"
}
How to get help
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support@stytch.com

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cname_required_for_http_only_cookies

401
Unauthorized

You may not make a request via 'api.stytch.com' with your HTTP-only cookies setting set to 'ENFORCED'. Consider updating the HTTP-only cookies setting to 'ENABLED' or making a request via the project's configured CNAME.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "cname_required_for_http_only_cookies",
  "error_message": "You may not make a request via 'api.stytch.com' with your HTTP-only cookies setting set to 'ENFORCED'. Consider updating the HTTP-only cookies setting to 'ENABLED' or making a request via the project's configured CNAME.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#cname_required_for_http_only_cookies"
}
How to get help
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support@stytch.com

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endpoint_not_authorized_for_sdk

401
Unauthorized

The project owner hasn’t authorized the Stytch SDK to call endpoints for this product.

Common causes

  • You haven’t yet configured your Stytch project to allow SDK access to this product.

Troubleshooting steps

  • Enable the product via the SDK configuration tab in the Stytch Dashboard.

  • If you’re using our WebAuthn product, you’ll also need to enable “Manage user data” via the SDK configuration tab.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "endpoint_not_authorized_for_sdk",
  "error_message": "The project owner has not authorized the SDK to call this endpoint. Please enable it in the dashboard to continue: https://stytch.com/dashboard/sdk-configuration.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#endpoint_not_authorized_for_sdk"
}
How to get help
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support@stytch.com

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enterprise_endpoint

401
Unauthorized

Thanks for trying Stytch! We're glad you're excited to try our new products, but this one requires approval before using. Please reach out to support@stytch.com if you're interested.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "enterprise_endpoint",
  "error_message": "Thanks for trying Stytch! We're glad you're excited to try our new products, but this one requires approval before using. Please reach out to support@stytch.com if you're interested.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#enterprise_endpoint"
}
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support@stytch.com

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idp_client_supplied_redirect_url_not_found_in_client

401
Unauthorized

The redirect URL supplied in the request is not registered to the client.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "idp_client_supplied_redirect_url_not_found_in_client",
  "error_message": "The redirect URL supplied in the request is not registered to the client.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#idp_client_supplied_redirect_url_not_found_in_client"
}
How to get help
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insufficient_factors

401
Unauthorized

User must be logged in with multiple categories of factors to call this endpoint.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "insufficient_factors",
  "error_message": "User must be logged in with multiple categories of factors to call this endpoint.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#insufficient_factors"
}
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oauth_unverified_email

401
Unauthorized

The user has not verified their email with the OAuth provider. Please encourage them to verify their email address and try again.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "oauth_unverified_email",
  "error_message": "The user has not verified their email with the OAuth provider. Please encourage them to verify their email address and try again.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#oauth_unverified_email"
}
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oidc_response_unverified_email

401
Unauthorized

The user has not verified their email with the external provider. Please encourage them to verify their email address and try again.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "oidc_response_unverified_email",
  "error_message": "The user has not verified their email with the external provider. Please encourage them to verify their email address and try again.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#oidc_response_unverified_email"
}
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session_too_old_to_reset_password

401
Unauthorized

The provided session cannot be used to reset a password. It does not have an authentication_factor that was authenticated within the last 5 minutes. Please prompt the user to authenticate again before retrying the endpoint.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "session_too_old_to_reset_password",
  "error_message": "The provided session cannot be used to reset a password. It does not have an authentication_factor that was authenticated within the last 5 minutes. Please prompt the user to authenticate again before retrying the endpoint.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#session_too_old_to_reset_password"
}
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stale_factors

401
Unauthorized

In order to call this endpoint, the user should have authenticated within the last hour. Please reauthenticate and try again.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "stale_factors",
  "error_message": "In order to call this endpoint, the user should have authenticated within the last hour. Please reauthenticate and try again.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#stale_factors"
}
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too_many_m2m_clients_for_billing_tier

401
Unauthorized

You have exceeded the maximum number of M2M clients for your billing tier.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "too_many_m2m_clients_for_billing_tier",
  "error_message": "You have exceeded the maximum number of M2M clients for your billing tier.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#too_many_m2m_clients_for_billing_tier"
}
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too_many_sso_connections_for_billing_tier

401
Unauthorized

You have exceeded the maximum SSO connections for your billing tier.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "too_many_sso_connections_for_billing_tier",
  "error_message": "You have exceeded the maximum SSO connections for your billing tier.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#too_many_sso_connections_for_billing_tier"
}
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twitter_401

401
Unauthorized

Twitter responded with a 401 Unauthorized error.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "twitter_401",
  "error_message": "Twitter responded with a 401 Unauthorized error.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#twitter_401"
}
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unable_to_auth_impersonation_token

401
Unauthorized

The impersonation token could not be authenticated.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unable_to_auth_impersonation_token",
  "error_message": "The impersonation token could not be authenticated.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unable_to_auth_impersonation_token"
}
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unable_to_auth_magic_link

401
Unauthorized

The magic link could not be authenticated because it was either used or expired.

Common causes

  • A user clicks a magic link they already used before

  • A user waits too long to click a magic link that has expired

Troubleshooting steps

  • Send a new magic link to the user

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unable_to_auth_magic_link",
  "error_message": "The magic link could not be authenticated because it was either already used or expired. Send another magic link to this user.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unable_to_auth_magic_link"
}
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unable_to_auth_otp_code

401
Unauthorized

The passcode could not be authenticated because it was either already used or expired. Send another passcode to this user.

Common causes

  • The user may have inadvertently entered the same OTP code twice; either re-using a code they already authenticated or an expired code.

  • If you wrapped the OTPAuthenticate call in a useEffect and you are using React 18 in StrictMode, you may be double calling the method. See here for more details.

Troubleshooting steps

  • Review your code, and network requests (if using a frontend SDK) to determine if multiple requests are being made.

  • Send a new code to the user.

Error
API error
​
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unable_to_auth_otp_code",
  "error_message": "The passcode could not be authenticated because it was either already used or expired. Send another passcode to this user.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unable_to_auth_otp_code"
}
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unable_to_auth_password_reset_token

401
Unauthorized

The password reset token could not be authenticated, try sending another password reset email to the user.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unable_to_auth_password_reset_token",
  "error_message": "The password reset token could not be authenticated, try sending another password reset email to the user.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unable_to_auth_password_reset_token"
}
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unable_to_auth_webauthn_registration

401
Unauthorized

WebAuthn registration could not be authenticated.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unable_to_auth_webauthn_registration",
  "error_message": "WebAuthn registration could not be authenticated.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unable_to_auth_webauthn_registration"
}
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unable_to_authenticate_recovery_code

401
Unauthorized

Unable to authenticate recovery code.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unable_to_authenticate_recovery_code",
  "error_message": "Unable to authenticate recovery code.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unable_to_authenticate_recovery_code"
}
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unable_to_authenticate_totp

401
Unauthorized

Unable to authenticate TOTP.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unable_to_authenticate_totp",
  "error_message": "Unable to authenticate TOTP.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unable_to_authenticate_totp"
}
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unauthorized_action

401
Unauthorized

Unauthorized action.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unauthorized_action",
  "error_message": "Unauthorized action.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unauthorized_action"
}
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unauthorized_billing_permissions

401
Unauthorized

This action or feature is not supported by your billing tier. Please visit https://stytch.com/dashboard/settings/pricing-plans for more information.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unauthorized_billing_permissions",
  "error_message": "This action or feature is not supported by your billing tier. Please visit https://stytch.com/dashboard/settings/pricing-plans for more information.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unauthorized_billing_permissions"
}
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unauthorized_credentials

401
Unauthorized

The provided credentials (project_id and secret) were invalid, an incorrect password was provided to an Authenticate Password request, or an invalid/expired session token was included in a request.

Common causes

  • Working with multiple Stytch projects results in the project_id and secret getting mixed up

  • Improper clearing of revoked session cookies

Troubleshooting steps

  • Compare the secret and project_id you are using the the values in the Stytch dashboard.

  • Confirm that the password provided to our Authenticate Password endpoint was correct, or prompt the user to reset their password

  • Confirm the secret and project_id are associated within the same project

  • Generate a new secret for your project_id in the Stytch dashboard

  • Ensure that there are no expired/invalid session tokens being included in requests

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unauthorized_credentials",
  "error_message": "Unauthorized credentials.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unauthorized_credentials"
}
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unauthorized_credentials_homepage

401
Unauthorized

Thanks for trying Stytch! Replace the project ID and secret with your credentials from the developer dashboard to start adding users. To get started, sign up here: https://stytch.com/login

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unauthorized_credentials_homepage",
  "error_message": "Thanks for trying Stytch! Replace the project ID and secret with your credentials from the developer dashboard to start adding users. To get started, sign up here: https://stytch.com/login",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unauthorized_credentials_homepage"
}
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unauthorized_project_id_live

401
Unauthorized

Unauthorized credentials. Looks like the project ID supplied in the request was a live project id. Try using a test project id when hitting test.stytch.com.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unauthorized_project_id_live",
  "error_message": "Unauthorized credentials. Looks like the project ID supplied in the request was a live project id. Try using a test project id when hitting test.stytch.com.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unauthorized_project_id_live"
}
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unauthorized_project_id_test

401
Unauthorized

Unauthorized credentials. Looks like the project ID supplied in the request was a test project id. Try using a live project id when hitting stytch.com.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unauthorized_project_id_test",
  "error_message": "Unauthorized credentials. Looks like the project ID supplied in the request was a test project id. Try using a live project id when hitting stytch.com.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unauthorized_project_id_test"
}
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unavailable_endpoint

401
Unauthorized

Thanks for trying Stytch! We're glad you're excited to try our new products, but this one is still under construction. Please reach out to support@stytch.com if you're interested.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "unavailable_endpoint",
  "error_message": "Thanks for trying Stytch! We're glad you're excited to try our new products, but this one is still under construction. Please reach out to support@stytch.com if you're interested.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#unavailable_endpoint"
}
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Visit our forum
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Send us an email
support@stytch.com

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user_unauthenticated

401
Unauthorized

User must have an active Stytch session to call this method. Have you logged in yet?

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "user_unauthenticated",
  "error_message": "User must have an active Stytch session to call this method. Have you logged in yet?",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#user_unauthenticated"
}
How to get help
Visit our forum
Stytch Forum

Send us an email
support@stytch.com

Ask in Slack
Slack

weak_factor_combination

401
Unauthorized

This session does not contain a strong combination of factors.

Error
{
  "status_code": 401,
  "request_id": "request-id-test-b05c992f-ebdc-489d-a754-c7e70ba13141",
  "error_type": "weak_factor_combination",
  "error_message": "This session does not contain a strong combination of factors.",
  "error_url": "https://stytch.com/docs/b2b/api/errors/401#weak_factor_combination"
}
How to get help
Visit our forum
Stytch Forum

Send us an email
support@stytch.com

Ask in Slack
Slack