Meet our <span class="highlight highlight-green-large inline-block">customers</span>

<p><a href="https://chessly.com/">Chessly</a> grew out of Gotham Chess, a popular YouTube channel and website featuring educational chess videos for beginners. Chessly expands this content into a comprehensive online platform with immersive courses and hands-on exercises that reflect the interactive nature of the game. Learning to play chess can be intimidating, but Chessly’s lessons make it easy and fun.</p>
        <p>To keep their platform simple and inviting, Chessly needed to remove any roadblocks that might disrupt the user experience. That meant offering a variety of passwordless and password-based authentication options that meet users where they are. With Stytch, they get a full suite of flexible, frictionless auth solutions — including Google OAuth flows that log users in with a single click.</p>

<h2>Partnership highlights</h2>
      <ul>
      <li><strong>Flexible flows:</strong> Stytch’s all-in-one product suite lets Chessly expand and adjust their auth setup as needed to improve their users’ experience, with passwords and passwordless flows working seamlessly together.</li>
      <li><strong>Effortless scalability:</strong> Contrary didn’t want to be locked into a fixed auth flow. Stytch’s integrated product suite lets them choose which methods they implement and when.</li>
      <li><strong>Zero stress:</strong> Chessly trusts Stytch to manage security and access and to keep auth simple, so their three-man development team can focus on their business — not on password-reset tickets.</li>
      </ul>

<h2>Stytch products
      </h2><ul><li><a href="https://stytch.com/products/email-magic-links">Email Magic Links</a></li><li><a href="https://stytch.com/products/passwords">Passwords</a></li><li><a href="https://stytch.com/products/oauth">OAuth Logins</a></li><li><a href="https://stytch.com/products/one-time-passcodes">One Time Passcodes</a></li></ul>
      

<h2>Challenge</h2>
		  <p>As a self-funded startup, Chessly relies on third-party services like Stripe to handle specialized functions like payment processing. That allows them to keep their team small, agile, and focused on their core product: chess. When it came to authentication, they needed an experienced partner they could count on to abstract away the heavy stakes and strains of cybersecurity.</p>
		  <p>“We knew we didn’t want to handle all of the nitty-gritty details of authentication ourselves,” said Omar Torres, Chessly’s co-founder and engineering manager. “Auth is easy to implement, but it’s very hard to get right.”</p>
          <p>Chess is already a complex game, so for Chessly, the user experience comes first. They didn’t want to discourage users with the hassles of creating, confirming, remembering, and resetting credentials, and they knew passwordless options had to be front and center in their auth flow. </p>
          <p>To strike the ideal balance between strong security and a frictionless UX, they turned to Stytch. </p>

<h2>Solution</h2>
		  <p>Chessly initially looked at four different auth providers, but they found Stytch’s documentation and integration process to be head and shoulders above the rest. Moreover, they liked that Stytch kept one eye on the future, adding new functionalities to their roadmap at every turn.</p>
          <p>“We experimented with several auth providers, but Stytch was the easiest to use by far,” said Torres. “We also saw that Stytch had a number of handy features in the works, and we’d get access to a whole system of integrated, innovative products through one simple integration.”</p>
          <p>Chessly started with passwordless Email Magic Links, but they learned some users weren’t ready to let go of passwords altogether. Luckily, Stytch had an off-the-shelf, enhanced Passwords solution on deck, and adding it to Chessly’s auth flow was as easy as flipping a switch. Chessly soon added One-Time Passcodes and OAuth Logins to the mix, as well, allowing users to move seamlessly across devices and to sign in with a single touch.</p>
          <p>“It’s all about listening to our customers,” said Torres. “With Stytch, we can adapt our auth flows little by little as we go, so we can deliver the exact experiences they desire.”</p>

<h2>Results</h2>
		  <p>More people than ever are embracing virtual experiences for work and play, and online chess has surged in popularity. Working with Stytch has allowed Chessly to avoid the growing pains that often come with rapid scaling and to reward their users (and their developers) with a smooth auth experience.</p>
          <p>What does that look like in practice?</p>
          <ul>
          <li><strong>4+ Login Options:</strong> Chessly currently offers four ways to sign up for and log in to an account, and they have access to many more through Stytch’s platform, giving users a choice and ultimately boosting their conversion, engagement, and retention rates.</li>
          <li><strong>More resources:</strong> With Stytch’s experts at their backs, Chessly’s team can unload the stress of keeping up with cybersecurity standards and the costs of hiring a specialized team to deal with auth issues in-house.</li>
          <li><strong>More time:</strong> When they worked on Gotham Chess, Chessly’s dev team used passwords alone, and they’d spend days sorting out broken password-reset tickets. With Stytch, most of their users opt for passwordless logins like Google OAuth, freeing up time and energy for higher-impact tasks.</li>
          </ul>

<h2>The bottom line</h2>
		  <p>With Stytch’s flexible, scalable auth solutions, Chessly not only provides users with a frictionless chess experience, they can channel their own engineers’ time and energy into improvement and innovation.</p>
          <p>Case in point: They recently released a new subscription service called <a href="https://chessly.com/plus">Chessly Plus</a> with exclusive original content, and they’re excited to become the go-to resource for aspiring chess masters who are just beginning their journey.</p>

<p>“We built our entire platform — all of our courses, all of our features — with a small team of three developers,” said Torres. “That’s a testament to how valuable Stytch has been to us. They’ve enabled us to focus on our products and our growth.”</p>

<h2>What can Stytch do for you?</h2>
            <p>Jump into our <a href="https://stytch.com/docs/api/introduction">Docs</a> to learn more about our simple, seamless auth solutions — or <a href="https://stytch.com/start-now">sign up</a> for a free account to try them out for yourself.</p>

Optimized their user (and developer) experience with simple one-click logins

Chessly Customer Story


		  <p><a href="https://flatironrealtycapital.com/">Flatiron Realty Capital</a> is a privately funded real-estate lender that helps investors and developers build world-class portfolios with alternative financing options. Since founding in 2018, they’ve successfully backed everything from fix-and-flip and ground-up construction projects to single-family rental homes and large, multifamily properties. Within a short period of time, they’ve experienced exponential growth, having deployed hundreds of millions of dollars in business-purpose loans.</p>
      <p>Behind Flatiron’s achievements is a robust underwriting system that sets a high but thoughtful bar for potential borrowers. That means their team processes and analyzes a large amount of data, evaluating track records, credit histories, liquidity profiles, and more. To consolidate this data and streamline the loan lifecycle from signup and application to decisioning and onboarding, they need a full-service authentication solution that unites all related activities and documents under a single user account. That’s where Stytch comes in.</p>

<h2>Partnership highlights</h2>
      <ul>
      <li><strong>Off-the-shelf auth:</strong> With Stytch, it took Flatiron less than a week to implement their sign up and log in flows, saving their two-person engineering team at least two months of work.</li>
      <li><strong>Built-in confidence:</strong> Flatiron can lean on Stytch to provide expertise and keep up with the latest industry standards, so they don’t have to hire an auth specialist in-house.</li>
      <li><strong>Room to grow:</strong> As Flatiron expands, they know they can easily work additional auth factors into a progressive <a href="https://stytch.com/blog/what-is-mfa/">MFA flow</a>, thanks to Stytch’s flexible product suite.</li>
      </ul>

<h2>Stytch products
      </h2><ul><li><a href="https://stytch.com/products/email-magic-links">Email Magic Links</a></li><li><a href="https://stytch.com/products/session-management">Session Management</a></li></ul>
      

<h2>Challenge</h2>
		  <p>There are many steps to the loan origination process, from setting up and verifying a new account to making a credit decision and onboarding an approved borrower. For a fast-moving lender like Flatiron, that also involves monitoring a user’s progress and keeping close track of all their linked workflows and materials to ensure a quick close time.</p>
		  <p>At its inception, Flatiron had to assemble isolated digital tools to connect and protect their users’ data. They knew they needed a more comprehensive authentication and identity management solution that could unite it all under a single, secure account.</p>
      <p>Flatiron tried other auth providers at first, but couldn’t dedicate the time needed to make sense of their complex documentation — in some cases, even after several sales calls. Given the sensitivity of the data they work with and the complexity of handling metadata and role-based permissions, they were looking for an auth partner that offered clarity and efficiency, rather than roadblocks.</p>
      

<h2>Solution</h2>
		  <p>With one glance at Stytch’s docs, Flatiron knew they’d found an answer. It took their two-person engineering team less than a week to get essential auth flows up and running, saving them at least two months of busywork.</p>
      <p>Stytch’s passwordless auth flows also mean Flatiron’s users can enjoy a smooth experience without putting their data at risk.</p>
      

“It’s reassuring to lean on a partner with expertise, because our small team needs to be able to focus on core capabilities — and auth isn’t the space where you want to do anything with less than 100% confidence. For our platform to be successful, users need to feel comfortable submitting their sensitive data. With Stytch, no one can just lift a password and access their financial information.” 

<p>What’s more, Stytch offers an extra layer of security with session management, allowing Flatiron to track users’ IP addresses, monitor logins, and flip a kill switch if they detect suspicious activity.</p>
      <p>As Flatiron expands, they plan to add auth factors — like <a href="https://stytch.com/products/one-time-passcodes">SMS One-Time Passcodes</a> and <a href="https://stytch.com/products/authenticator-passcodes">TOTP Authenticator Apps</a> — downstream in the user journey, to protect riskier actions like editing contact details or scheduling automatic payments. Thanks to Stytch’s integrated suite of turnkey products, they know they can implement new flows at the click of a button, without adding friction to their users’ experience.</p>

“Right now, we have three or four types of users, but we may soon have 10, and we need an auth partner that can future-proof the way we manage their data. With Stytch, we get a full suite of flexible products that scales with us and introduces us to new opportunities. When we do decide to expand our flow, we know we can pull a Stytch product off the shelf and have it working in less than a week.” 

<h2>Results</h2>
		  <p>With Stytch’s speed and flexibility at their back, Contrary was able to launch quickly. And now, they can scale and adapt their auth flows to their growing community’s needs.</p>
		  <ul>
      <li><strong>2+ months saved:</strong> Stytch’s clear docs and turnkey solutions allowed Flatiron to launch their auth flows quickly and focus on their core products.</li>
      <li><strong><1 week to scale:</strong> Flatiron can drag-and-drop new auth factors from Stytch’s flexible suite whenever they choose, allowing them to build custom MFA flows that work for their users.</li>
      <li><strong><2 weeks to close:</strong> Stytch streamlines Flatiron’s sign up and log in flows and makes it easy to manage and track users’ accounts, allowing them to process more loans faster.</li>
      <li><strong>Bottom line, boosted:</strong> Flatiron knows they can rely on Stytch for the gold standard in auth, saving them the time and expense of an in-house expert.</li>
      </ul>
		 

<h2>The bottom line</h2>
		  <p>With Stytch’s simple, scalable auth, Flatiron has not only saved countless time and resources building and managing their flows, they’ve given users security they can count on.</p>
      <p>While the past year has seen an overall decline in lending, Flatiron is thriving — and they’ve used any lulls to upgrade their infrastructure and generate increased value for their users. That includes exploring Stytch’s product suite and looking for ways to drive an even smoother underwriting process and even faster close times. They’re particularly interested in trying innovative new auth methods like <a href="https://stytch.com/products/strong-captcha">Strong CAPTCHA</a> and <a href="https://stytch.com/products/device-fingerprinting">Device Fingerprinting</a>.</p>
      

“By creating a seamless, flexible auth ecosystem where borrowers can log in and have all their data aggregated and protected, Stytch streamlines our underwriting process immensely. That’s going to give us a real leg up when the industry bounces back.” 

<h2>What can Stytch do for you?</h2>
      <p>Jump into our <a href="https://stytch.com/docs/api/introduction">Docs</a> to learn more about our flexible, frictionless auth solutions — or <a href="https://stytch.com/start-now">sign up</a> for a free account to try them out for yourself. Have questions? Reach us via <a href="https://join.slack.com/t/stytch/shared_invite/zt-nil4wo92-jApJ9Cl32cJbEd9esKkvyg">Slack</a>, <a href="https://forum.stytch.com/">Stytch Forum</a>, or <a href="mailto:support@stytch.com">email</a></p>

Built a unified borrower experience with seamless, end-to-end auth

Flatiron Realty Capital Customer Story


		  <p><a href="https://unbanx.me/">Unbanx</a> is on a mission to bring the value of Web3, open banking, and open data to real people. The startup recently launched an app that lets users share their anonymized transaction data, pool it with other users’ data, and sell it in an attractive, aggregated package to qualified buyers. That’s why Unbanx calls itself the world’s first consumer transaction data union. It empowers people to unite and monetize their own data, instead of allowing it to be exploited by major companies.</p>
      <p>To optimize their sign-up flow and boost performance, Unbanx presented a steep challenge to auth providers. Users needed to be able to complete their app’s three-part onboarding flow in under 90 seconds — without compromising on security. Enter Stytch’s passwordless SMS Passcodes, which met (and surpassed) their expectations.</p>

“We’re building both a platform and a community that empowers people to unlock the value of their own data. To get our solution off the ground, we needed the most secure, frictionless authentication solution for our users — and Stytch was the answer we were looking for.” 

<h2>Partnership highlights</h2>
      <ul>
      <li><strong><90-second onboarding:</strong> Thanks to Stytch’s frictionless SMS sign-ups, Unbanx’s users can complete the app’s three-part onboarding flow — including submitting personal details and linking their bank account — in under 90 seconds.</li>
      <li><strong>Better developer experience:</strong> Stytch was easy to integrate compared to Amazon Cognito, the provider Unbanx’s team had worked with on earlier projects. Plus, Stytch’s flexible solutions offered greater opportunities to customize their app’s UI.</li>
      <li><strong>Seamless scalability:</strong> Unbanx plans to expand their app’s capabilities in the next few years, and Stytch’s comprehensive product suite offers several passwordless options to evolve their auth.</li>
      </ul>

<h2>Stytch products
      </h2><ul><li><a href="https://stytch.com/products/one-time-passcodes">SMS One-Time Passcodes</a></li></ul>
      

<h2>Challenge</h2>
		  <p>To maximize adoption, Unbanx needed a secure, easy-to-use sign-up flow that would streamline their app’s onboarding process and drive higher conversion rates.</p>
		  <p>Members of the Unbanx team had worked with Amazon Cognito for past projects. But when it came to their new app, they didn’t want Cognito’s cumbersome password requirements and lengthy, friction-filled reset flows to get in users’ way.</p>
      <p>That’s when they found Stytch’s passwordless <a href="https://stytch.com/products/one-time-passcodes">SMS One-Time Passcodes</a>, which can verify users via text with just a few clicks.</p>
      

<h2>Solution</h2>
		  <p>With Stytch as their provider, Unbanx was able to easily integrate an auth solution even as they finished up the beta version of their app.</p>
      <p>Now, users can move speedily through their app’s sign-up flow before inputting their personal details and connecting their bank account. The entire process falls well under the “90-second challenge” Unbanx set as an onboarding goal — and users don’t have to generate and remember a complex new password to get started.</p>
      <p>Unbanx envisions a not-distant future where users can leverage the app to improve their credit scores and tap into alternative lending sources. In the meantime, Unbanx is helping as many people as possible sign up, take ownership of their data, and earn income from what’s rightfully theirs — with Stytch by their side.</p>
      

<h2>Results</h2>
		  <ul>
      <li><strong>Decreased development time:</strong> The Unbanx product team was able to keep working on their core platform while integrating with Stytch.</li>
      <li><strong>Reduced friction:</strong> Unbanx wanted users to navigate fewer screens and buttons upon sign-up. With Stytch’s SMS passcodes, they ended up exceeding their own expectations.</li>
      <li><strong>Customizable flows:</strong> Stytch’s solution enables Unbanx to customize their app’s UI. For example, they can craft their own error messages and alerts for users who enter the wrong information.</li>
      <li><strong>Continued growth:</strong> Stytch will play a big role as Unbanx develops its product roadmap and reduces friction even further. For example, Unbanx is looking into <a href="https://stytch.com/products/oauth">Stytch’s OAuth solution</a>, which instantly verifies users through existing accounts on Google, Facebook, and Apple.</li>
      </ul>
		 

“Without Stytch’s passwordless SMS solution, we likely wouldn’t have hit our 90-second sign-up goal. When people are forced to use passwords, they tend to have to enter credentials multiple times to meet security requirements, increasing the time it takes to set up an account.” 

<h2>The bottom line</h2>
		  <p>With its new app, Unbanx empowers every user to manage and monetize their own banking data. Stytch’s SMS Passcodes help make this possible by providing simple, passwordless auth that enhances security while reducing friction.</p>
      

Streamlines sign-ups to <90-seconds with Stytch's SMS Passcodes

Unbanx Customer Story


		  <p><a href="https://contrary.com/">Contrary</a> is a unique venture fund that finds, invests in, and nurtures emerging talent in the tech industry. That doesn't just mean providing the capital that new startups need to grow, but also the tooling and resources that entrepreneurs need to thrive. Their community includes scouts, venture partners, early-stage founders, and other members who can count on Contrary for everything from career coaching to fellowships to networking opportunities.</p>
      <p>Given their tech-builder backgrounds, Contrary's members expect a magical online experience — far from the old-school systems of traditional VC. With Stytch, whether they’re getting onboarded, joining an event, or exploring resources on the platform, they get frictionless, passwordless auth flows that are just as agile as the products they’re supporting in their day-to-day work.</p>

<h2>Partnership highlights</h2>
      <ul>
      <li><strong>Speed:</strong> Stytch’s out-of-the-box SDK enabled Contrary to deliver value quickly to their community, without wasting time troubleshooting and iterating on authentication.</li>
      <li><strong>Flexibility:</strong> Contrary didn’t want to be locked into a fixed auth flow. Stytch’s integrated product suite lets them choose which methods they implement and when.</li>
      <li><strong>Self-service:</strong> Stytch’s intuitive solutions empowers Contrary to fly solo. They can easily embed and test new flows locally, while knowing that the Stytch team is just an email or a slack away from any support they may need.</li>
      </ul>

<h2>Stytch products
      </h2><ul><li><a href="https://stytch.com/products/oauth">Google OAuth Logins</a></li><li><a href="https://stytch.com/products/email-magic-links">Email Magic Links</a></li><li><a href="https://stytch.com/features/multi-factor-authentication">Multi-Factor Authentication (MFA)</a></li></ul>
      

<h2>Challenge</h2>
		  <p>Contrary knew from the start that their community and ecosystem would grow quickly. While early users shared the same, internal email domain — allowing them to rely on OAuth sign up and log in flows alone — they were primed to expand into exciting new markets and opportunities. They needed an auth solution that would scale with them.</p>
		  <p>Most auth providers only offered rigid products that would lock Contrary into a specific authentication flow and UX from day one, regardless of how their platform and users evolved. Stytch offered them the flexibility to scale on their terms.</p>

<h2>Solution</h2>
		  <p>With Stytch’s comprehensive product suite and turnkey SDKs, it’s simple for Contrary to work new auth methods into existing flows, like Email Magic Links to enhance their users’ access and experience, and MFA to add an additional layer of security.</p>

“Stytch’s SDK makes it easy to toggle on and off different auth products — rather than having to navigate a dashboard or complex pieces of code — so we can explore and implement the flows that we want to offer.” 

<p>Stytch’s products are easy to use and understand, so Contrary’s engineering team can test new options and play with configurations and customizations without having to follow a tiresome onboarding process.</p>
      <p>These self-serve qualities not only save them considerable time and resources, but allow them to build swiftly and confidently with an effective solution.</p>

“It slows you down to join a sales call when all you want to do is build quickly, ensure it works, and get a fair price based on actual use. We like that Stytch isn’t there to sell; they’re there to help us move fast. If I do have a question or issue, the support team responds quickly. They've even pulled in PMs for more in-depth questions or feature requests.” 

<h2>Results</h2>
		  <p>With Stytch’s speed and flexibility at their back, Contrary was able to launch quickly. And now, they can scale and adapt their auth flows to their growing community’s needs.</p>
		  <ul>
      <li><strong><100 lines of code:</strong> Stytch’s SDK gave Contrary’s team a simple block of code they could insert directly into their application — saving them countless integration hours, resources, and headaches.</li>
      <li><strong><1 day to scale:</strong> With Stytch’s flexible platform, adding Email Magic Links to Contrary’s flow was like flipping a switch, allowing them to launch a new auth factor in less than a day.</li>
      <li><strong>Zero-effort debugging:</strong> Stytch’s intuitive dashboard gives Contrary clear visibility into each user’s settings, making it easy to diagnose login issues and address any errors or bugs.</li>
      </ul>
		 

<h2>The bottom line</h2>
		  <p>Stytch’s flexible, frictionless auth flows mean Contrary can build quickly while providing the smooth sign up and log in experiences their community expects — and the valuable resources they deserve.</p>
      <p>Stytch’s self-serve “starter pack” was perfect to get Contrary up and running. And as their platform and user needs evolve, they love how Stytch’s scalable solution will evolve seamlessly with them.</p>
      

“It’s great to know we can just enable new flows through Stytch when we’re ready and customize them to our users’ needs. As our community grows, we’re thrilled that Stytch will continue to support our security goals.” 

<h2>What can Stytch do for you?</h2>
      <p>Jump into our <a href="https://stytch.com/docs/api/introduction">Docs</a> to learn more about our flexible, frictionless SDKs — or <a href="https://stytch.com/start-now">sign up</a> for a free account to try them out for yourself. Have questions? Reach us via <a href="https://join.slack.com/t/stytch/shared_invite/zt-nil4wo92-jApJ9Cl32cJbEd9esKkvyg">Slack</a>, <a href="https://forum.stytch.com/">Stytch Forum</a>, or <a href="mailto:support@stytch.com">email</a></p>


		  <p><em>Disclosure: In addition to being a third-party vendor of Contrary, Stytch is also a portfolio company of one or more of Contrary’s private funds, which could pose a conflict of interest due to the affiliation. Both Nathan Chiu and Jen Yang-Wong are employees of Contrary. Neither Nathan, Jen, nor Contrary were compensated for this testimonial.</em></p>
      

Turns flexible and scalable auth into seamless logins for a growing startup community

Contrary Customer Story

3hrs

of data breaches involve weak or stolen passwords.


		  <p>Ottr is an intuitive, all-in-one web3 mobile wallet for people who aren't yet crypto-savvy. It works like a decentralized Venmo, allowing users to send USDC easily and instantly to anyone in the world while enjoying fee-free crypto trading and high-yield crypto rewards.</p>
			<p>As a decentralized platform unshackled to a financial institution, Ottr doesn't have custody of users' holdings, reducing the risk of mismanaged funds. Security is the cornerstone of their business, and they need an authentication partner that keeps assets safe without disrupting the frictionless experience users have come to expect from consumer finance apps.</p>

<h2>Partnership highlights</h2>
		  <ul>
      <li><strong>A readymade solution:</strong> With Stytch's helpful team at their back, Ottr got critical sign up and log in flows up and running within three weeks of development.</li>
      <li><strong>Turnkey, but tailorable:</strong> Unlike rigid auth solutions, Stytch's flexible templates allow Ottr to customize the verification flows and messages they send their users.</li>
      <li><strong>Global support:</strong> Stytch supports international messaging platforms like WhatsApp and offers international coverage, an important feature for Ottr's global user base.</li>
      </ul>
			

<h2>Stytch products</h2>
      <ul>
      <li><a href="https://stytch.com/products/one-time-passcodes">One-Time Passcodes</a> (SMS, Email, WhatsApp)</li>
      </ul>
      

<h2>Challenge</h2>
		  <p>With most crypto wallets, users are required to generate complex private keys and manually back them up to ensure security and access. These are tough tasks to perform on the go, leading many mobile users to either risk losing their keys (and their assets) or abandon the sign up flow.</p>
		  <p>Rather than making users responsible for their own security, Ottr automatically backs up encrypted keys to the cloud. Not only is this flow built into Ottr's app, it's completely passwordless. That means users don't have any secrets they need to remember to access and manage their funds, and they're not vulnerable to hackers who can easily intercept weak or recycled credentials.</p>
		  <p>Ottr decided to use one-time passcodes (OTPs) to support their authentication and encryption system. There was just one problem. With AWS as their auth provider, they only had access to Amazon Cognito, an inflexible, difficult-to-integrate OTP solution that would quickly eat up their development time and resources.</p>
		  <p>That's when Ottr's founder and CEO, Aleksei Zakharov, saw an ad for Stytch at a <a href="https://stytch.com/blog/the-making-of-an-ooh-campaign/">San Francisco bus stop</a> — and the rest is history.</p>
		  

<h2>Solution</h2>
		  <p>Stytch's turnkey templates got Ottr's sign up and log in flows operational in less than three weeks. Now, Ottr uses Stytch's One-Time Passcodes via SMS, email, and WhatsApp to verify users in just a few clicks. It's a smooth, friction-free process that yields over 80% conversion rates at onboarding.</p>
		  <p>With Cognito, Ottr's developers were locked into a rigid design. But Stytch's flexible solutions allow them to customize elements like email subject lines to their specific branding and user journeys — small nuances that go a long way when it comes to building trust and loyalty.</p>
		  <p>Also unlike Cognito, Stytch provides coverage across international messaging platforms and communication providers, an important feature given Ottr's global reach. Plus, Stytch offers built-in failover logic and cost-saving volume discounts that wouldn't be available with an in-house build.</p>
		  <p>Ottr is so pleased with the outcome that they're looking to integrate other Stytch solutions — like <a href="https://stytch.com/products/authenticator-passcodes">TOTP Authenticator Apps</a> and <a href="https://stytch.com/products/strong-captcha">Strong CAPTCHA</a> solutions — into their flows for users who want an extra layer of security without the extra headaches.</p>
		  

“Stytch's One-Time Passcodes helps us hide the details of authentication and encryption deep within our app. Our front-end experience is passwordless and frictionless, so users around the world can manage their crypto assets without having to worry about their private keys. They get all the benefits of a robust security protocol, but without any of the hassle.” 

<h2>Results</h2>
		  <p>So, what has Stytch accomplished for Ottr? The numbers speak for themselves:</p>
			<ul>
      <li><strong>3 weeks to launch:</strong> Thanks to Stytch's out-of-the-box solutions, Ottr got their essential auth flows off the ground quickly, while still leaving room for customization.</li>
      <li><strong>2 minutes to onboard:</strong> The average user takes less than two minutes to complete Ottr's entire onboarding flow using Stytch's simple One-Time Passcodes.</li>
      <li><strong>80%+ conversions:</strong> Thanks to Stytch's passwordless, frictionless flows, a vast majority of new users complete Ottr's onboarding process and go on to engage with their app.</li>
      </ul>
			

<h2>The bottom line</h2>
      <p>With Stytch, Ottr is able to offer an intuitive, consumer-friendly crypto wallet, without compromising on the powerful protections it takes to safeguard users' digital assets.</p>

<h2>What can Stytch do for you?</h2>
      <p>Jump into our <a href="https://stytch.com/docs/api/introduction">docs</a> to learn more about our flexible, frictionless Passcodes — or <a href="https://stytch.com/start-now">sign up</a> for a free account to try them out for yourself.</p>

Turns robust crypto security into seamless onboarding with Stytch's OTPs

Ottr Finance


      <p>Peter Dun founded Feathery on the idea that creating online forms like surveys, applications, and in-app onboarding flows shouldn’t require separate teams of software engineers and product developers. He envisioned a simpler approach that would allow product teams to take direct ownership of their content without hand-coding and complicated buildouts.</p>

      <p>Feathery needed an easy, secure way to create authentication flows for <a href="https://www.feathery.io/integrations/stytch" rel="noopener noreferrer" target="_blank">customer-facing forms and applications</a> as well as authenticate their own users on their platform. Having recently achieved SOC-2 compliance, the company looked for an authentication provider with a similar vision and the same high standards for protecting customer data. They found the perfect partner in Stytch.</p>

      <p>Stytch’s authentication platform delivers exactly what Feathery needs to advance their product roadmap: a low-friction, passwordless solution that prioritizes both ease of use and enhanced security.</p>
      
      <h2>Partnership highlights:</h2>

      <ul><li><strong>Higher conversions:</strong> Stytch’s platform enables one-click sign-up and logins for all of Feathery’s customers and end-users, increasing both conversion and retention rates.</li><li><strong>Quick, customizable solutions:</strong> Stytch’s SDK allows Feathery to get up and running quickly while still tailoring their forms to their customers’ unique business needs.</li><li><strong>Effortless integration:</strong> Feathery integrated with Stytch in two ways — on the front end using Stytch’s Javascript SDK and on the back end using direct API calls — all in a matter of days.</li><li><strong>Exceptional customer service:</strong> Stytch’s engineering team made themselves available throughout the integration process and continue to offer hands-on support.</li></ul>

      <h2>Stytch products:</h2>

      <ul><li><a href="https://stytch.com/products/email-magic-links">Email Magic Links</a></li><li><a href="https://stytch.com/products/oauth">OAuth Logins</a></li></ul>

      <h2>Challenge</h2>

      <p>Feathery’s challenge was to implement a powerful, secure auth solution that would be easy for their internal team as well as their customers’ product teams and end-users to navigate. The right provider would have a strong reputation and offer robust, customizable solutions for online forms and flows.</p>

“We wanted a great authentication solution that would work for our customers and support our own team. Our mission is to enable companies to quickly build and launch customizable flows and forms. We want to unburden engineering teams, who need to focus on core competencies, while giving true ownership to product teams.”


      <h2>Solution</h2>

      <p>Feathery partnered with Stytch to launch their core offerings and selected two products to get started:</p>

      <p><strong>Email Magic Links:</strong> With Stytch’s one-click login solution, Feathery frees users from having to store or remember unique passwords. Thanks to the ease and convenience of magic links, they’ve been able to boost both conversion and retention rates.</p>

      <p><strong>OAuth Logins:</strong> With Stytch’s secure OAuth framework, Feathery’s users can sign up and log in with familiar IdP membership credentials through Google, Apple, or Facebook — instead of having to create a complex new password.</p>

“We want to lead the way with a best-in-class signup form and onboarding activation process. Stytch has definitely helped us move forward, thanks to products like their Email Magic Links and OAuth.”


      <h2>Results</h2>

      <p>Feathery completed the integration in just a few days, finding the process seamless and saving Feathery’s engineering team at least a week of work. Feathery has since been able to realize their vision for secure and easy-to-use forms and flows for all of their customers.</p>

      <h3>Unlocking ownership for product teams</h3>

      <p>In a traditional paradigm, product teams harbor the vision, but it’s up to the engineers to build out the forms and make any modifications. Even a simple color change requires an engineering team’s time and resources. Once Feathery joined forces with Stytch, they no longer needed to adhere to this outdated and inefficient approach. Thanks to Stytch’s solutions, product developers now have control over the vision and execution of customer-facing forms.</p>

      <h3>Ensuring the highest level of security</h3>

      <p>As a SOC-2-compliant SaaS company, Feathery needs a partner who values data security just as much as they do. Stytch’s one-click sign-on and OAuth features meet their criteria for user-friendly solutions that also reinforce security. Because of Stytch, Feathery’s forms no longer require their users to remember or securely store unique credentials, eliminating the risk of password-based cyber attacks like account takeovers.</p>

      <h3>Delivering flexibility and customization</h3>

      <p>Stytch’s turnkey SDK and direct API integrations facilitate seamless and secure solutions that can easily be customized. Feathery’s product team can adapt the flexible SDK templates by adding a logo, colors, and fonts to reflect each customer’s brand identity.</p>

“Having access to an actual SDK has been a game-changer for us. It takes care of operations like caching the client site authentication, but without the need for manual intervention, which as we know, doesn’t always go so well.”


      <h2>The bottom line</h2>

      <p>With Stytch’s support, Feathery has the robust tools they need to authenticate their own users, build secure auth flows into their customer-facing forms, and empower product teams.</p>

      <h2>What can Stytch do for you?</h2>

      <p>Jump into our <a href="https://stytch.com/docs/api/introduction">docs</a> to learn more about our flexible, frictionless auth solutions — or <a href="https://stytch.com/start-now">sign up</a> for a free account and try them out for yourself.</p>

Launches no-code forms and flows with Stytch's turnkey solutions

Feathery




      <p>Co-founders Roberto Rey and Walter González Domenzain started Boletomóvil for a simple reason: they love sports, but buying tickets for a game in Mexico — even through an online system like Ticketmaster — involved a multi-step process that made users jump between digital and physical points of sale. They decided Mexico needed an easy, fully digital ticketing experience for all events, with smooth authentication flows to make transactions fast, frictionless, and secure.&nbsp;</p>

      <p>With Stytch, they get turnkey passcodes that support popular, international messaging platforms like WhatsApp — plus “just-in-time” auth that only adds friction when it’s absolutely necessary, driving a better UX and higher conversion rates.</p>

      <h2>Partnership highlights:</h2>

      <ul><li><strong>Speedy integration:</strong> it took Boletomóvil only four days to switch to Stytch from their previous auth provider, even as they created a whole new front end.</li><li><strong>WhatsApp support:</strong> Boletomóvil had trouble finding an auth provider that covers WhatsApp, the most common messaging platform in Mexico — but Stytch delivered.</li><li><strong>Smooth UX:</strong> with Stytch’s route-based, “just-in-time” approach to auth, verification flows are reserved for sensitive actions like making payments, reducing overall friction.</li></ul>

      <h2>Stytch products:</h2>

      <ul><li><a href="https://stytch.com/products/one-time-passcodes">SMS One-Time Passcodes</a></li><li><a href="https://stytch.com/products/one-time-passcodes">WhatsApp One-Time Passcodes</a></li></ul>

      <h2>Challenge</h2>

      <p>In the ticketing world, the ability to act quickly and decisively on customer interest is critical to success.</p>

      <p>“Entertainment is all about experiences and emotions,” said Rey. “People get excited about events, and the timeframe to convert their excitement into a ticket sale is short. A fast, frictionless authentication flow is a must to ensure high conversion rates.”</p>

      <p>Initially, Boletomóvil used Firebase for SMS-based authentication, with the expectation that they’d also have login options through WhatsApp — Mexico’s most popular messaging app. But before long, their auth costs started rising, and their WhatsApp support vanished altogether.</p>

      <p>“As we added more users, we noticed unexplained spikes in pricing,” said Rey. “Plus, we needed the WhatsApp integration, since WhatsApp is huge in Mexico. Having a WhatsApp option is the only way to ensure a smooth, successful login process for everyone.”</p>

      <p>With that, Boletomóvil began looking for an alternative auth provider that could meet their needs.</p>

      <h2>Solution</h2>

      <p>Boletomóvil learned about Stytch through their participation in the Y Combinator accelerator program and knew they had found their auth partner. Stytch was the only provider offering fair, transparent pricing, simple integrations, <em>and</em> reliable WhatsApp flows for international customers.</p>

      <p>“There are few authentication providers on the market offering an <a href="https://stytch.com/docs/api">API</a> for WhatsApp,” said Rey. “With the others, the pricing wasn’t very clear, and the integrations seemed complex. So, when we found Stytch and read through their straightforward documentation, it was a very quick decision.”</p>

      <p>Now, Boletomóvil enjoys out-of-the-box SMS and WhatsApp Passcodes that are easy to navigate, provide authentication that’s both flexible and secure, and — best of all — support the messaging platforms customers in Mexico actually use.</p>

      <h2>Results</h2>

      <h3>A quick transition from Firebase to Stytch</h3>

      <p>Boletomóvil had a team of four replace their old Firebase flows with Stytch’s Passcodes. And, thanks to Stytch’s simple documentation, it took them under a week to implement from end to end.</p>

      <p>“Short, precise docs make all the difference for a great integration experience,” said Rey. “Stytch’s docs were a breeze, and their illustrations and code examples helped a lot. It took us only four days to switch from Firebase to Stytch, and we created a whole new front end for the integration.”</p>

      <h3>Flexible flows with global reach and strict security</h3>

      <p>Rey explained how turnkey access to WhatsApp logins has transformed Boletomóvil’s business (and their users’ experience) for the better.</p>

      <p>“Before, we’d have many users who couldn’t log in because they never received their SMS code,” he said. “Now that we can use WhatsApp, too, the entire process is more reliable. We used to see a constant demand for user support, but that has disappeared since partnering with Stytch.”</p>

      <p>What’s more, Stytch’s passwordless product suite is both modular and robust, so Boletomóvil can offer multiple login options without compromising on security.</p>

      <p>“In the past, flexibility meant allowing users to connect through different social platforms — but that led to people opening multiple accounts, which posed a major problem for our platform,” said Rey. “With Stytch, we get the same level of flexibility without the security risks.”</p>

      <h3>Friction only when necessary</h3>

      <p>Stytch supports “just-in-time” authentication, which only requires users to sign up or log in when they’re carrying out sensitive tasks like entering payment details. That means Boletomóvil can give users free, frictionless access to their platform for low-risk, read-only activities.</p>

      <p>“With Stytch, we only ask for an authentication factor when users are making a purchase,” said Rey. “Otherwise, they can navigate smoothly across our app without experiencing any added friction.”</p>

      <h2>What’s next</h2>

      <p>Boletomóvil is growing fast, and they know Stytch’s forward-thinking solutions will continue to support them as they add innovative services to their platform.</p>

      <p>“We recently launched Bilma, our new NFT marketplace, and we’re rolling out NFT collections in partnership with major sports teams,” said Rey. “We’re excited to try Stytch’s crypto wallet solutions and learn how <a href="https://stytch.com/docs/web3">Web3</a> options like MetaMask logins can help our customers pay with digital assets.”</p>

      <h2>The bottom line</h2>

      <p>With Stytch, Boletomóvil gets flexible, turnkey passcodes that authenticate users in a way that’s frictionless, secure, and channeled through the messaging platforms international customers actually use.</p>

      <h2>What can Stytch do for you?</h2>

      <p>Jump into our<a href="https://stytch.com/docs/api/introduction"> docs</a> to learn more about our flexible, frictionless auth solutions — or sign up for a free account, and try them out for yourself. <a href="https://stytch.com/start-now">Get started</a>.</p>

Switched to Stytch’s flexible flows in only 4 days

Boletomovil

<p>Bitcoin.com is a multi-chain wallet, marketplace, and news outlet that makes it easy for anyone to buy, sell, trade, and learn about different cryptocurrencies. They recently broke new ground in the crypto space with the launch of Verse, a powerful utility token that rewards users in the Bitcoin.com ecosystem and eases newcomers into decentralized finance.</p>

        <p>To support their services with a reliable account system and solid authentication, Bitcoin.com initially built onboarding and sign-in flows in-house — but they soon ran into heavy maintenance costs and workloads. With Stytch, they get cross-platform auth solutions right out of the box, plus a dedicated team that offers expert, round-the-clock support.</p>

<h2>Partnership highlights</h2>
        <ul>
        <li><strong>Easy integration:</strong> Stytch allowed Bitcoin.com to ditch a high-maintenance in-house build for a drop-in solution that took less than a month to implement from end to end.</li>
        <li><strong>Cross-platform performance:</strong> Stytch’s flexible solutions work seamlessly across the Bitcoin.com platform, including a wide variety of products for both web and mobile applications.</li>
        <li><strong>Close collaboration:</strong> Stytch’s team instantly understood what Bitcoin.com was looking for in a crypto-based auth flow — and delivered tailored solutions to meet their needs.</li>

        </ul>

<h2>Stytch products
      </h2><ul><li><a href="https://stytch.com/products/email-magic-links">Email Magic Links</a></li><li><a href="https://stytch.com/products/oauth">OAuth Logins</a></li></ul>
      


      <h2>Challenge</h2>
      <p>Bitcoin.com is committed to non-custodial crypto services, which means users have direct access to their digital assets and exclusive control over their private keys. It also means a user who loses a key has no chance of recovery — prompting the platform to offer a convenient backup option.</p>
      <p>“We were seeing a lot of support tickets from users losing their keys,” said Paul Bergamo, Product Lead at Bitcoin.com. “We decided to add a wallet function that allows them to back up encrypted keys to the cloud — which in turn necessitated a secure user account system.”</p>
      <p>The need for robust accounts — and equally robust authentication to protect users’ KYC data — only grew as Bitcoin.com planned for the launch of their new native utility and rewards token, Verse, which was an important moment for the company. Their head of engineering, Andrei Terentiev, described how they first built their own sign-up and login flows in-house — an approach that quickly became untenable as their business grew.</p>
      <p>“We learned that an in-house build wouldn’t scale effectively and involved a lot of maintenance we weren’t prepared to handle on our own,” he said. “As we developed more use cases, features, and products, it became a huge undertaking that drained our engineering resources.”</p>
      <p>Bitcoin.com began researching third-party alternatives — and found a winning solution in Stytch.

      


      <h2>Solution</h2>
      <p>The Bitcoin.com team tested several authentication providers, including AWS Cognito and Auth0. Then, they read an article about Stytch’s passwordless product suite and realized it could provide top-notch security without the typical friction of an auth flow.</p>
      <p>“We were seeing a lot of support tickets from users losing their keys,” said Paul Bergamo, Product Lead at Bitcoin.com. “We decided to add a wallet function that allows them to back up encrypted keys to the cloud — which in turn necessitated a secure user account system.”</p>
      <p>“As a crypto platform, we already have mnemonics and private keys in our wallet,” said Terentiev. “We don’t want to add extra friction with a second round of passwords. Being able to secure our platform with Stytch’s simple Email Magic Links really spoke to our values — and the rest is history.”</p>

      

“Partnering with Stytch has really eliminated the pain of having to manage and maintain an immense authentication system.” 


      <h2>Results</h2>
      <h3>Easy implementation</h3>
      <p>Bitcoin.com was able to get their authentication flows up and running quickly, dropping Stytch’s React SDK straight into Verse’s web platform. They also built OAuth Login solutions for Google and Apple smoothly into their application, as well as Email Magic Links for anonymous users. </p>
      <p>“We built a POC for our product team, and they were blown away by Stytch’s ease of use,” said Andreas Larsson, engineering manager at Bitcoin.com. “The integration was effortless compared to other tools, because we had so much support. There was even a Slack channel where we could ask Stytch questions and receive near-instant responses that put us on the right track. The whole process only took about a month from end to end, including testing and everything.”</p>
      <p>Not only did the initial integration fly by — Stytch’s turnkey products gave Bitcoin.com’s team back the time and energy they needed to focus on their core products.</p>
      <p>“Partnering with Stytch has really eliminated the pain of having to manage and maintain an immense authentication system,” said Bergamo. “Using a drop-in solution is so much simpler, as is having a team of experts by our side every step of the way.”</p>
      <h3>Cross-platform functionality</h3>
      <p>As Larsson explained, for Bitcoin.com, a successful authentication strategy isn’t just about efficiency, but about the range of services supported across the platform.</p>
      <p>“We offer a wide variety of products for both web and mobile, as well as external partners we share our account systems with,” he said. “We need an authentication solution with cross-platform integrations, and Stytch is able to provide seamless connections across the board.”</p>
      <h3>A true partnership</h3>
      <p>For Terentiev, Stytch’s most important quality is an intuitive understanding of Bitcoin.com’s mission and a willingness to jump in with tailored solutions and hands-on, personalized support.      </p>
      <p>“With a bigger company like Auth0 or Cognito, you’re one of many clients,” he said. “You can’t really ask for additional or customized features — you just have to use what they give you. When we reached out to Stytch, it was a totally different experience.</p>
      <p>“As a startup, Stytch connected instantly to what we’re trying to do. Traditional authentication companies don’t really understand crypto — it’s still something new. With Stytch, we get the best of both worlds. They know what they’re talking about when it comes to auth, but they also immediately grasped what we needed in a crypto solution. It was clear right from the start that Stytch is the best match for our platform.”</p>
      <h3>The bottom line</h3>
      <p>With Stytch, Bitcoin.com gets out-of-the-box, easy-to-implement authentication solutions that allow them to concentrate on their core business — not on managing and maintaining an in-house build. What’s more, they get an attentive partner that will support their crypto platform as it scales.</p>
      <p>“Verse and Bitcoin.com are a gateway for users to transition from traditional finance to our new, decentralized world of cryptocurrency,” said Terentiev. “Stytch is helping us provide users with the tools they need to get started. We’re excited to discover what Stytch does next with their Web3 solutions and to be among the first users of their next-level authentication technology.”</p>
      <h3>What can Stytch do for you?
      </h3>
      <p>Jump into our <a href="https://stytch.com/docs">docs</a> to learn more about our frictionless authentication solutions — or sign up for a free account to try them out for yourself. <a href="https://stytch.com/start-now">Get started</a>!</p>      

Traded in a costly in-house authentication for Stytch’s out-of-the-box solutions

Bitcoin.com Customer Story


        <p>Imagine having a 24/7 personal stylist that helps you plan outfits and purchase items that optimize what you already have in your closet. That’s Pronti, a smart wardrobe app using AI and machine learning to make hyper-personalized styling and buying recommendations while supporting reuse and sustainability. Pronti is all about saving users the time, strain, and expense of endless scrolling and shopping — and they need a streamlined authentication flow to match. With Stytch’s flexible passcodes, they minimize their costs and workloads while maximizing users’ login options via email and SMS.</p>
        

<h2>Partnership highlights</h2>
      <ul>
      <li><strong>+30K MAUs:</strong> within 72 hours of integrating with Stytch, Pronti saw over 30K users log in seamlessly to their app.</li>
      <li><strong>Smooth UX:</strong> with Stytch’s easy One-Time Passcodes and autofill capabilities, users enjoy frictionless onboarding and instant access to Pronti’s platform via email or SMS.</li>
      <li><strong>200 errors to 0:</strong> Pronti received about 200 authentication errors a week with their earlier provider, AWS Cognito, creating work and worry for the team. With Stytch, they’ve reduced these errors to zero, giving them valuable time back to focus on their core product.</li>
      </ul>

<h2>Stytch products
      </h2><ul><li><a href="https://stytch.com/products/one-time-passcodes">SMS One-Time Passcodes</a></li><li><a href="https://stytch.com/products/one-time-passcodes">Email One-Time Passcodes</a></li></ul>
      

<h2>Challenge</h2>
        <p>For Pronti, effective authentication means not only offering each user a unique, secured account, but also saving them time and effort logging in. These days, no one wants the hassle of creating and remembering usernames and passwords, so Pronti decided to eliminate them altogether.</p>
        <p>“It was a UI/UX choice aimed at making our onboarding and access flows really smooth,” said Mila Banerjee, Pronti’s founder and CEO. “We just wanted a simple passcode that users could enter to instantly log in to our platform.”</p>
        <p>Initially, Pronti turned to AWS Cognito. But users soon began experiencing slow and unsuccessful login attempts, resulting in mounting complaints and mounting costs.</p>
        <p>“If users grew impatient, they would keep clicking the resend-code button,” said Banerjee. “Since Cognito priced us on a per-code basis, we were charged for every click. As we went viral and traffic increased, our authentication costs went through the roof.”</p>
        <p>Pronti did some research into more flexible, user-friendly alternatives and found a promising answer in Stytch’s startup program.</p>

<h2>Solution</h2>
      <p>Right off the bat, Stytch helped Pronti cut costs with a per-user pricing model that scales along with their business.</p>
      <p>“What was really appealing was the fact that Stytch was willing to grow with us,” said Banerjee. “They believed in our business and made it easy to have more opportunities and less pain points as we evolve. That’s rare. Other providers would just tell us to come back when we were bigger, but Stytch knew we wouldn’t be small for long.”</p>
      <p>Stytch also set Pronti up with an adaptable set of One-Time Passcodes that users could access and execute without ever leaving Pronti’s app — leading not only to a better UX and an uptick in MAUs, but less cleanup and grunt work for Pronti’s team.</p>  

<h2>Results</h2>
      <h3>A swift, simple integration</h3>
      <p>Thanks to Stytch’s straightforward documentation and helpful resources, Pronti’s small team had no trouble getting up and running quickly.</p>
      <p>“When we partnered with Stytch, our team was lean, lean, lean,” said Banerjee. “A complex auth integration just wasn’t going to work. But Stytch’s solutions were easy to implement with one back-end engineer. We essentially unplugged Cognito and plugged in Stytch in just a couple of days, and the simplicity of Stytch’s docs made it effortless.”</p>
      <p>And, unlike Cognito, where they struggled to get the tech support they needed, Banerjee noted that Stytch’s team was with them every step of the way.</p>
      <p>“With Stytch, it was a collaborative process,” she said. “Zero friction. Whenever an issue arose or something didn’t make sense, their team responded right away and jumped in to fix the docs.”</p>
      <h3>Flexible flows</h3>
      <p>With Stytch’s simple, MAU-based pricing, Pronti’s users can log in however they want, as often as they want, without Pronti getting stuck with higher bills. That means Pronti can offer the same seamless, secure experience across different devices.</p>
      <p>“The flexibility to authenticate via phone or email has been a huge deal for us,” said Banerjee. “Our users really appreciate the ability to use both and having an easy backup to get into their account.”</p>
      <p>In fact, within days of integrating with Stytch, this streamlined, accessible UX helped 30K distinct users log in to Pronti’s platform without a hitch. And the numbers keep getting better.</p>
      <p>“Our engagement and retention rates have definitely improved,” said Banerjee. “We’ve taken the friction out of our onboarding and login flows, and that’s a huge relief.”</p>
      <h3>Restored resources</h3>
      <p>According to Andrea Veintimilla, Pronti’s founding designer and marketer, before partnering with Stytch, Pronti’s team would regularly hear about frustrated users who weren’t receiving their authentication codes and weren’t able to log in to the app.</p>
      <p>“With Cognito, we’d get so many user complaints that it would affect our ratings in the App Store,” she said. “We’d also get about 200 direct messages a week reporting authentication errors that we’d have to deal with. Now, we’re not getting any at all.”</p>
      <p>The proliferating auth problems didn’t just drive away Pronti’s users — they created more work and worry for Pronti’s dedicated team.</p>
      <p>“We just weren’t big enough to handle that volume of error, between the customer service hours and the back-end tech work it would take to figure out what was going on,” said Banerjee. “Stytch has allowed us to focus on our core business, rather than spending all our time on authentication.”</p>
      


      <h2>The bottom line</h2>
      <p>With Stytch, Pronti gets authentication flows that are affordable, flexible, and functional enough to cover their wide user base. Now, Banerjee says they’re excited to scale to a million users and add even more auth solutions — like embeddable magic links — to open new communication channels and tap into new revenue streams.</p>
      <p>“Offering multiple easy ways to log in helps us get users into our app and using it faster,” she said. “At the end of the day, our whole mantra is about going out and doing what you do best — instead of wasting energy authenticating, picking an outfit, or whatever else distracts you from your goals.”</p>
      <p>The proliferating auth problems didn’t just drive away Pronti’s users — they created more work and worry for Pronti’s dedicated team.</p>
      <p>“We just weren’t big enough to handle that volume of error, between the customer service hours and the back-end tech work it would take to figure out what was going on,” said Banerjee. “Stytch has allowed us to focus on our core business, rather than spending all our time on authentication.”</p>
      


      <h2>What can Stytch do for you?</h2>
      <p>Jump into our <a href="https://stytch.com/docs">docs</a> to learn more about our frictionless authentication solutions — or sign up for a free account to try them out for yourself. <a href="https://stytch.com/start-now">Get started</a>!</p>      <p>“Offering multiple easy ways to log in helps us get users into our app and using it faster,” she said. “At the end of the day, our whole mantra is about going out and doing what you do best — instead of wasting energy authenticating, picking an outfit, or whatever else distracts you from your goals.”</p>
      

Unplugged Cognito and plugged in Stytch in just 2 days

Pronti


      <p><a href="https://www.gatherlearning.com/">Gather</a> hosts online educational programs and interactive communities for cultural institutions like museums and universities. Their digital learning platform has grown exponentially in the wake of COVID-19, as remote and virtual experiences have become increasingly essential.</p>
      <p>Users can register for an event through Gather or through a partnering organization’s website, app, or membership portal, necessitating a range of flexible and secure authentication options. With Stytch, Gather is able to provide a best-in-class sign up and login experience without having to spend time building or maintaining an authentication architecture. </p>
      <p></p>
      <p></p>
      <p></p>
      <p></p>
      <p></p>
      <p></p>

<h2>Partnership highlights</h2>
      <ul>
      <li><strong>Streamlined authentication:</strong> Gather allows guests to register for and join events from a variety of apps and channels. With Stytch’s flexible solutions, Gather can connect to partnering organizations’ APIs while streamlining authentication flows for users.</li>
      <li><strong>Safe and secure data:</strong> Relying on Stytch’s solid security and maintenance, Gather doesn’t have to worry (or even think) about protecting clients’ and users’ sensitive data or tending to technical errors.</li>
      <li><strong>Speedy integration:</strong> With Stytch’s straightforward documentation and hands-on support, it took Gather’s small engineering team just two weeks to integrate, saving them valuable time and energy.</li>
      </ul>

<h2>Products used
      </h2><ul><li><a href="/products/email-magic-links">Email magic links</a></li><li><a href="/products/magic-links">Embeddable magic links</a></li><li><a href="/products/oauth">Google OAuth</a></li></ul>
      

<h2>Challenge
      </h2>
		  <p>To work with their partners’ existing platforms and membership databases, Gather searched for an adaptable authentication solution that would reduce friction while allowing users to navigate between different applications and accounts.</p>
		  <p>“We don’t have your typical blog-style website,” said Ryan Rosztoczy, Gather’s founding engineer. “We need to be able to partner with organizations, connect to their API calls, and link our authentication together. For instance, one of our partners doesn’t use our signup, because they already had a pre-existing flow. So, the issue for us is, how can we stitch together pieces of auth on our back end to be really flexible for our clients?”</p>
		  <p>At the same time, Gather handles high-volume events for several prominent institutions, meaning they don’t just need a seamless user experience—they need security they can count on.</p>
		  <p>“Our clients tend to be stringent, especially the big universities and museums,” said Rosztoczy. “You have to go through RFT proposals where you outline your entire technical process. For us to do that and make changes based on each organization’s needs would be impossible. We need to be able not to worry about it—to check it off and say, ‘No, we don’t have this vulnerability here.’”</p>

<h2>Solution</h2>
		  <p>Gather turned to Stytch right off the bat to put a versatile authentication flow in place.</p>
		  <p>“When we started thinking about building our auth, I looked at three solutions: Auth0, Magic Link, and Stytch,” said Rosztoczy. “It became clear playing with each that Stytch was going to be the most flexible. With Auth0, you had to open the email in the same browser you requested the login from, which didn’t work for us. And Magic didn’t have the same level of API exposure.”</p>
		  <p>Once they decided on Stytch, the integration process was smooth and painless, even for a very small engineering team. And the Stytch team was there to support them throughout.</p>
		  <p>“It was very straightforward,” said Rosztoczy. “Most of our questions could be answered over Slack, and the docs are clear enough that even Slack was only necessary for certain issues. Overall, it took us less than a quarter of the time, compared to building our own solution. We went from evaluating our options to having rolled passwordless auth in two weeks with just one engineer.”</p>

<h2>Results</h2>
		  <p>With Stytch’s simple, streamlined authentication flows, Gather can create a seamless experience from end to end, even when users are jumping between different platforms.</p>
		  <p>“The most valuable thing by far is the ability to create tokens and attach them to user sessions,” said Rosztoczy. “Before, we’d send event reminders to registered users via email. When they clicked, it would bring them to the Gather website, but then they’d have to log in. Now, we just attach tokens to each email, so a user can go from their inbox to our app fully authenticated. We already have their data, and they’re verified automatically.”</p>
		  <p>What’s more, Stytch’s solid, passwordless solutions save Gather from having to worry about bolstering their security profile and safeguarding their users’ information.</p>
		  <p>“As an early startup with a small team, we want to think about security as little as possible so our focus can be on feature development,” said Rosztoczy. “One of the nice things about Stytch is that there are no passwords. We have no sensitive personal data contained in our application, nothing that we’re liable for. If we get hacked, it doesn’t matter.”</p>
		  <p>For Rosztoczy, that means he can set and forget Gather’s authentication infrastructure while using it as a springboard for new ideas and innovations—and saving time, to boot.</p>
		  <p>“I remember rolling my own auth at a big company. It was a challenge any time we wanted to do something new, because you had to build it all yourself and redo what you’d done before. Now, we just access new endpoints from Stytch. For me, the real time saver is how rarely things go wrong. I don’t have alerts constantly popping up with errors, and it’s all very easy to monitor and control.”</p>

<h2>Looking ahead</h2>
		  <p>Moving forward, Gather is excited to try the full range of Stytch’s authentication solutions, allowing their clients and end users to register for and join virtual events whatever way works for them.</p>
		  <p>“We’re eager to implement other passwordless products like Google Auth and SMS passcodes to reduce friction even more,” said Rosztoczy. “With Stytch, we know we’ll have a nice array of authentication tools in place to make everybody happy. I see us using almost all of them within a year.”</p>

<h2>What can Stytch do for your app?</h2>
      <p>Jump into our <a href="https://stytch.com/docs/api/introduction">docs</a> to learn more about our flexible, frictionless authentication solutions.</p>

      <p><a href="https://stytch.com/start-now">Sign up</a> for a free account to try them out yourself.</p>
      

Turned to Stytch for simple, streamlined authentication flows

Gather


		  <h2>Key takeaways</h2>
		  <p><a href="https://www.lighthouse.app/">Lighthouse</a> is a next-gen rental platform that provides renters exclusive access to apartments that reward them with cash back. By switching from Auth0 to Stytch as its primary authentication provider, Lighthouse now offers a more flexible and seamless onboarding and authentication experience to its users. After the switch, Lighthouse saw a 62% improvement in its sign-up conversion rate.</p>

<h2>Challenge</h2>
		  <p>Lighthouse was using Auth0 as its primary user authentication tool. The Lighthouse team was able to quickly get Auth0 up and running, but it soon faced challenges after realizing that it was infeasible to customize its user flow to meet its users’ needs while remaining on Auth0. Specifically, Auth0’s inflexible data structure and authentication flow made it impossible to give users the flexibility to choose either emails or phone numbers as their primary identification method for signups and logins. In addition to forcing Lighthouse developers to select just one primary user identification method, Auth0’s authentication flow redirected users to an Auth0-hosted page and then back to the app, creating a clunky, frustrating onboarding experience for users.</p>
		  <p>As Lighthouse was quickly gaining traction and increasing its user base, the company soon realized that it needed to look for a new authentication solution that would allow it to fully customize its user authentication and onboarding flow, thereby improving its user experience and conversions.</p>

<h2>Products used</h2>
      <ul>
      <li><a href="/products/one-time-passcodes">SMS one-time passcodes</a></li>
      <li><a href="/products/one-time-passcodes">Email passcodes</a></li>
      <li><a href="/products/session-management">Session management</a></li>
      </ul>
      

<h2>Solution</h2>
		  <p>When the Lighthouse team decided to revamp its authentication flow, it initially had an internal conversation about whether to build the authentication flow in-house vs. integrating with an authentication provider. It quickly realized that there were a myriad of complexities that go into building and managing an authentication flow (e.g. data management, security protocols, and building reliability measures) and that its internal resources could be better spent on core product initiatives by going with an existing authentication provider.</p>
		  <p>After carefully reviewing API docs of multiple authentication providers and determining whether those providers could support its use cases, Lighthouse decided that Stytch would be the best solution to meet its needs. Lighthouse software engineer, Jack Grzechowiak, was particularly impressed with Stytch’s easy-to-follow documentation and flexible APIs and also appreciated how quickly Stytch’s support team responded to his questions.</p>
		  <p>“Your documentation was very easy to understand and read,” says Grzechowiak. “Also, the Stytch team responded super quickly to my questions about whether or not I could do certain things and updated the documentation the next day to reflect that.”</p>
		  <p>By stripping out Auth0 entirely and implementing Stytch’s API instead, Lighthouse can now deliver its vision of offering a flexible and seamless onboarding and authentication experience to its users. With the majority of users on mobile, the Lighthouse team wanted to create a mobile first experience with <a href="https://stytch.com/products/one-time-passcodes">SMS OTP</a> as the default authentication method, while also allowing users to first authenticate through <a href="https://stytch.com/products/one-time-passcodes">email OTP</a> to offer flexibility. In the second step of the onboarding process, Lighthouse now collects users’ email or phone numbers with an option to verify now or later. Those additional identification methods would later be used as secondary verification layers when users want to engage in activities that would require higher security such as accessing bank account information or changing insurance details. With Stytch’s flexible <a href="https://stytch.com/products/session-management">session management</a> product, the Lighthouse team can introduce ”just-in-time” authentication only when necessary on any given route to remove unnecessary friction from its user flow while also maintaining security.</p>
		  <p>Moreover, instead of redirecting users to an Auth0-hosted landing page when they try to sign up or login, with Stytch, Lighthouse now presents a more seamless sign up and login flow through a pop-up screen that is completely embedded and on brand. The company believes that the new onboarding flow will provide a far better experience to its users, thereby increasing customer conversion and satisfaction.</p>
		  

<h2>Results</h2>
		  <p>After the switch from Auth0 to Stytch, Lighthouse saw a 62% improvement in its sign-up conversion rate. As it looks to the future, the Lighthouse team is excited to continuously optimize and improve its user onboarding flow with Stytch’s flexible and secure APIs and further improve its sign-up conversion rate.</p>

<h2>Ready to get started?</h2>
      <p>Interested in trying out Stytch for yourself and customizing your user onboarding and authentication flow like Lighthouse did? You can <a href="https://stytch.com/start-now">sign up for free</a> to start using our flexible APIs. Or, you can read more about them in our <a href="https://stytch.com/docs/home">documentation</a>. We can’t wait to see what you build with Stytch!</p>

Improved conversion by 62% by switching from Auth0 to Stytch

Lighthouse

<h2>Products used</h2>
      <ul>
      <li><a href="/products/email-magic-links">Email Magic Links</a> [SDK]</li>
      </ul>
      

<h2>Key takeaways</h2>
      <ul>
      <li><strong>Time to value:</strong> One engineer was able to independently stand up Stytch in one day <ul><li>Within just a few months, upwards of 35% of users are logging in through Stytch, many of whom didn’t have access due to a lack of Google or Microsoft account</li></ul></li>
      <li><strong>Developer experience:</strong> Stytch’s clear documentation and SDK were difference makers in their decision making process</li>
      <li><strong>Uptime:</strong> Stytch has been a reliable sign up and login provider for Standard Metrics thus far. This is in part due to Stytch’s built-in support of failover redundancy across multiple providers, ensuring low latency and high deliverability.</li>
      </ul>
      <p><a href="https://standardmetrics.io/">Standard Metrics</a> is an automated data platform that enables financial transparency between startups and investors. With Stytch, Standard Metrics enables their customers to reach a broader range of their investor constituents, resulting in more end users on the Standard Metrics platform.</p>
      

<h2>Challenge</h2>
		  <p>When Standard Metrics initially launched, the only way an end user could log in was through a Google or Microsoft OAuth flow. This made sense as a starting point as their first clients just supported those platforms. But as the popularity of their product grew, they came up against companies who  either didn’t utilize Google or Microsoft login, or just weren’t comfortable with a password-based option. Because of this, there were important investors who simply could not log into Standard Metrics. This not only negatively affected Standard Metrics, since it limited who could access their platform, but it also frustrated Standard Metrics’s customers, as they had to maintain a separate flow to disseminate information to investors who couldn’t access Standard Metrics.</p>
		  <p>Standard Metrics quickly realized that they needed a secure, yet expansive, user authentication method that still relies on email as the primary factor while also emulating the passwordless experience that already existed with their existing OAuth flows.</p>
		 

<h2>Solution</h2>
		  <p>After reviewing the available options in the market and deciding whether they should build a solution in-house or go with another provider, the Standard Metrics team ultimately decided to partner with Stytch to build out their ideal flow. The primary consideration point for them was the opportunity cost of their developers’ time, and Stytch enabled them to have very fast time to value. Additionally, implementing user authentication poorly has large downside risk and Standard Metrics could risk serious reputational harm. Finally, the team chose Stytch over other vendors because of Stytch’s intuitive documentation and focus on the overall developer experience.</p>
		  <p>The full implementation took less than a day.</p>
      <p>The existing Standard Metrics user authentication flow was not something the team was super happy with, but they couldn’t afford to shut it off entirely to do a complete revamp without affecting their user base. With Stytch and the flexibility of their components and APIs however, Standard Metrics was able to have the best of both worlds.</p>
      <p>By using Stytch’s React components and APIs, instead of ripping and replacing their existing flow, Standard Metrics was able to simply append a passwordless email authentication experience on top of what was already there. And because Stytch has an endpoint that enables customers to <a href="https://stytch.com/docs/api/log-in-or-create-user-by-email">log in or create a user</a>, Standard Metrics was able to modify both their Log In and Sign Up flows.</p>
		  <p>This let the Standard Metrics keep a user authentication flow in place while they built out a brand new onboarding flow that is just using the SDK to send out magic links, which will go live by the end of October 2021. Stytch’s products gave the Standard Metrics team the ultimate level of optionality and let them build what they needed, when they needed, all without disrupting their end users and letting them maintain control over their user experience.</p>
      

<h2>Results</h2>
		  <p>With Email Magic Links, Standard Metrics is no longer limited to only end users with a Google or Microsoft account, and they are able to expand access to its platform to anyone with an email address while still upholding their strong security. Anecdotally, the team found that end users tend to like using the magic links to login, and they were surprised at how many people gravitated towards that option despite not actively nudging end users towards it.</p>
		  <p>As of today, after having Stytch live for just a few months, Standard Metrics is seeing upwards of 35% of end users logging in through Stytch. Most importantly, Stytch has been a reliable partner for Standard Metrics and user authentication has not been something that their engineering team has needed to spend a lot of time on.</p>


“The Stytch integration was seamless. Their team provided excellent support and thought deeply through the edge cases so that we don’t have to worry and can focus on building our own product.” 

<h2>Ready to get started?</h2>
		  <p>Interested in trying Stytch out for yourself? You can <a href="https://stytch.com/start-now">sign up for free</a> to start using our products. Or, you can read more about them in our <a href="https://stytch.com/docs/api/introduction">API documentation</a>. We can’t wait to see what you build with Stytch!</p>


Integrated Stytch’s Email Magic Links and saw a 35% increase in users

Standard Metrics

Our product team was blown away by Stytch’s ease of use. The integration was effortless compared to other tools, because we had so much support. Partnering with Stytch has really eliminated the pain of having to manage and maintain an immense authentication system.

Paul Bergamo

Product Lead

Your docs were very easy to understand and read. After we made the switch from Auth0 to Stytch, we saw a 62% improvement in sign-up conversion rate.

Jack Grzechowiak

Software Engineer

Healthcare professionals use many different platforms. As a result, keeping track of login credentials is laboriously difficult. Offering simple, passwordless authentication through Stytch has been incredibly compelling to our users. The implementation process was straightforward, and their engineering team has gone above and beyond in offering support.

Daniel Wilson

Co-Founder & COO

When we started thinking about building our auth, I looked at three solutions: Auth0, Magic, and Stytch. It became clear playing with each that Stytch was going to be the most flexible. With Auth0, you had to open the email in the same browser you requested the login from, which didn’t work for us. And Magic didn’t have the same level of API exposure.

Ryan Rosztoczy

Founding Engineer

The Stytch integration was seamless. Their team provided excellent support and thought deeply through the edge cases so that we don’t have to worry and can focus on building our own product.

Caelean Barnes

Our engagement and retention rates have improved with Stytch. We’ve taken the friction out of our onboarding and login flows, and that’s a huge relief.

Meet our customers

Optimized their user (and developer) experience with simple one-click logins

Built a unified borrower experience with seamless, end-to-end auth

Streamlines sign-ups to <90-seconds with Stytch's SMS Passcodes

Turns flexible and scalable auth into seamless logins for a growing startup community

Turns robust crypto security into seamless onboarding with Stytch's OTPs

Launches no-code forms and flows with Stytch's turnkey solutions

Switched to Stytch’s flexible flows in only 4 days

Traded in a costly in-house authentication for Stytch’s out-of-the-box solutions

Unplugged Cognito and plugged in Stytch in just 2 days

Turned to Stytch for simple, streamlined authentication flows

Improved conversion by 62% by switching from Auth0 to Stytch

Integrated Stytch’s Email Magic Links and saw a 35% increase in users

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