Stopping fraudsters at signup

Replit is an AI-powered platform that is accelerating software development and deployment for millions of engineers. They make collaboration efficient, easy, and enjoyable, helping modern developer teams build, troubleshoot, and ship faster than ever before.

AI companies are a common target of fraud and abuse because of the valuable resources they provide, and Replit was no exception. When they came to Stytch, they faced a serious multiple account abuse problem, where they were constantly being hit by large waves of automated sign-ups.

But thanks to fraud prevention from Stytch, Replit can now identify and stop these bad actors before they even create accounts, stopping abuse at sign-up and protecting their platform from all kinds of fraud downstream.

Challenge

In addition to its paid tiers, Replit offers a free tier that provides some hosting/compute resources. While these resources are intended to give new Replit customers the chance to test out the platform, they are also common targets for bad actors to abuse in a number of ways, from crypto-mining to running phishing attacks. Replit’s anti-abuse engineering team realized that the most effective way to stop these various kinds of attacks was to stop them at signup.

Solution

Stytch impressed Replit with our customer support, our high fidelity fraud prevention solution, and Stytch’s clear willingness to work with Replit as a true collaborator. They needed a team that would be available for collaboration and open to suggestions for future evolutions – and Stytch delivered.

In addition to the support Replit received from Stytch’s Solutions Engineering and Developer Success teams, the efficacy and precision of the product have made a big difference in how the Anti-Abuse team spends their time. Because they can trust in Stytch’s recommended verdicts, and have access to additional insights about signup attempts, stopping a huge volume of fraud is now off their plates.

Results

With such a bulwark of fraudsters stopped before they can even access the app, Replit is able to focus on more gray areas of fraud that only grow in complexity and number as the company scales.

• Reduced abuse: The first set of block verdicts immediately validated Replit’s investment in Stytch’s fraud prevention solution. With a sizable number of signup attempts blocked and trust in the precision of Stytch’s product, their anti-abuse team can prioritize their resources for tackling more challenging forms of abuse.
• Easy integration: The anti-abuse team appreciated how easy it was to get fraud prevention up and running. By just following the docs, they were able to get up and running smoothly.
• Room to grow: Replit was able to see a major impact on their fraudulent traffic. As they ramp up their anti-abuse efforts, they’re glad to know Stytch’s product can be leveraged at other key touchpoints that are vulnerable to attack.

The bottom line

As Replit has recently expanded their product to include more collaborative features like Teams, they appreciate having a fraud prevention solution that can grow and adapt with them. With Stytch guarding the front door, Replit can protect their resources while still delivering a safe, seamless user experience to their customers.

What can Stytch do for you?

Jump into the Stytch Docs to learn more about our B2B auth solution — or sign up for a free account to try them out for yourself. Have questions? Reach us via Slack, Stytch Forum, or email.