Custom email domains require purchasing the Full email customization and Stytch brand removal add-on. See Stytch’s Pricing page for more details.
What is a custom email domain?
Setting up a custom email domain allows you to send Stytch authentication emails to your users from your own custom email address. If you do not set up a custom email domain, emails sent by Stytch to your users (for instance, when using Email Magic Links) will be sent from a Stytch email address (e.g.login@stytch.com).
Delivering emails from your own domain can help ensure consistent branding, but it does come with some risks.
Stytch maintains a strong email domain reputation and sends enough emails per month to ensure that email providers, like Gmail and Outlook, land our login emails in your user’s inbox quickly and reliably. If you use a custom email domain, you will need ensure that your domain also holds a strong reputation and sends enough email volume (a good rule of thumb is 100,000 login emails per month) so that email providers do not flag emails from your domain as spam.